Thursday, December 08, 2005

Sucky tech support

I have PSP video converter software and I can't seem to get it to work right. I've been able to rip one successful movie but the others haven't come out so hot so I contacted tech support for the software I bought (yes I acutally paid for it). I have come to the realization that I might actually know more about the software settings and what not than the tech people that are sending me emails.

I quote:
"Sometimes a wrong frame rate can cause sync problem. Please change another frame rate in "Input Settings" window."

Now, I know what the frame rate is, I know where to select it and change it, but umm how about some stinking advice on what the actual frame rate should be genius?? That might be slightly helpful than telling me to waste my time fiddling with the frame rate value and just attempt burn after burn of the same frackin movie. Morons! If I managed that tech support department I'd fire everyone and start from scratch!

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